Working as an integral part of the Head Office teams based in Knaresborough, the Office Administrator will provide a variety of administrative tasks with specific responsibility for responding effectively and efficiently in supporting the Office Manager, the Customer Care team, HR and our IT Process Manager.
Reception duties including welcoming visitors, first point of contact in answering incoming calls and the transfer of internal and external calls
Deal with routine enquiries either by telephone or via e-mail in a professional and helpful way
Support the Office Manager as required
Assist the Customer Care department with the processing of orders and responding to telephone and e-mail enquiries
Support HR by liaising with our IT provider to set up new user accounts and to ensure all users have continued access to the system
General administration duties including filing, photocopying and scanning
Book travel, accommodation meeting rooms and refreshments as required
Processing of internal and external mail
Assist with the purchase of office supplies and equipment
Establish, maintain and update office manuals and computer records, files and correspondence
Co-ordinate mobile communication requirements across the company including ordering new equipment, SIM cards etc
Act as support for the Office Manager with respect to facilities for all sites, e.g. arranging for minor works, fire alarm testing and health and safety checks
Good standard of general education including GCSE Maths and English at Grade C or higher
The role would suit someone that thrives working in a fast-paced environment with a demanding schedule, the ability to work independently and the ability to prioritise their work
Clear and effective verbal and written communication skills
Good organisation and time management skills
Analytical abilities and aptitude in problem-solving
Proficient in using Microsoft Word, Excel and Outlook
You will report in directly to the Office Manager.
Full-time permanent position
Working hours TBC, either 8.30 am – 5pm or 9am – 5.30pm
Annual salary c£14-18k
Group Personal Pension Scheme Membership – 3% Employer contribution rising to 4% in April 2019
24 days holiday per annum in addition to usual bank holidays
Free on-site parking
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