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Global Take-Back Programme

We think it’s important that products are properly reused, refurbished or recycled at the end of life. With our Global Take-Back Programme we make it easy for customers anywhere in the world to ensure that happens.

1. Contact us

Reach out to su************@na*******.com to begin a Take-Back project, ideally 30 to 60 days before it’s required. We will be in touch with you to develop a plan based on location, product, timeframe, and building access.

2. Schedule visit

A site visit may be required to determine if the assets are suited to resale, recycle, or donation.

3. Proposal

The Take-Back team will create a proposal with expected costs/credits for the movement of the goods. The client will only pay for the shipping of the goods from their site.

4. Approve

Once approved, our Take-Back team will coordinate and schedule all project timelines with the client, including removal dates, vehicle schedules, and elevator reservations.

5. Removal day

Products will be collected and the site will be left clean and tidy.

6. Post-project

If applicable, the Take-Back team will provide the client with a complete post-project summary detailing the distribution of surplus through resale, recycle, and donation. The report will highlight the total tonnage diverted from landfill.

Learn more about our sustainability commitments

 

Part of the MillerKnoll collective.